1. Introduction

Welcome to Semon.io. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, products, and services. By accessing or using our platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We do not collect any personal information from you when you use our XDR platform. The platform is shipped to customers through a container image, and it remains at customers' facilities. We do not retain or have access to any customer information.

3. Security Operation Center

For some customers, we offer a Security Operation Center (SOC) service, where our cybersecurity engineers connect to the client's infrastructure through a secure VPN connection. The purpose of the SOC is to monitor the customer's infrastructure for cybersecurity threats. However, we do not collect or retain any customer data during this process. The SOC engineers operate solely for the purpose of monitoring and ensuring the security of the customer's infrastructure.

4. Infrastructure and Data Ownership

We have chosen to ship our platform to customer's infrastructure instead of providing it as a Software-as-a-Service (SaaS) solution. This decision allows for easier compliance with customers' infrastructure and regulatory requirements. By shipping the platform to the customer's infrastructure, we ensure that the customer retains full ownership and control over their data. We do not store, access, or process any customer data as part of our platform.

5. Compliance

We are committed to complying with all applicable privacy and data protection laws. If you have any questions or concerns about our privacy practices, please contact us for further assistance.

6. Updates to Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Your continued use of our platform after the changes will constitute your acceptance of the revised Privacy Policy.